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TheBeesKnees® Case Studies

This page provides selected Capability Statements and case studies of work regarding sustainable business and asset management services, including systems work. Please contact or email Webmaster - Robert Molyneux if you would like further information about these case studies.

[For] shows the intended main audience. For example FIN shows a document aimed at Finance Management, while TCH shows one aimed at Technical staff. [Goal] shows the relevant Goal being addressed. [Product] and [Product Code] group related business areas and services, for example "Asset Valuations" / "AVS". [Assets Or Services] groups related asset classes and services, for example Water And Sewerage. Thus a document classed as FIN - Asset Valuations - Water and Sewerage Network is a case study intended for Finance Management regarding Fair Valuation of Water And Sewerage assets.

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Resources About Case Studies And Projects
For List Goal Product Assets Or Services Client Description Outcome Benefits Product Code
     [Major Resources]    
MGT TBA
Strategic Water Management Unit Capabilities
 Public Works Infrastructure  Various Customers  
Capability of Strategic Management

 
This shows our capability in strategic business management of infrastructure

 
SWMU has provided expertise and dedication to the development and maintenance of the State's infrastructure for over 15 years.

PWI
ASM TBA
TAMS Asset Services Capabilities
 Public Works Infrastructure  Various Customers  
Capability of Asset Management

 
This shows our capability in asset managment of infrastructure

 
TAMSAS has provided expertise and valuable systems to asset management for over 15 years.

PWI
MGT TBA
Quality Management System Certification
 Public Works Infrastructure  Various  
Quality Management System Certification.

 
This shows our structured corporate commitment to quality management.

 
Reliability of business processes in delivery of required outcomes.

PWI
ASM TBA
Asset Maintenance and Renewal Studies
 Information Systems Review  Singleton Shire Council  
Develop an asset maintenance and renewals plan for water and sewerage assets based on an analysis of Council's asset registers

 
Long term renewals projections were generated first based on asset lives and then mapped against realistic construction programs and condition assessment in the field to generate 5 and 10 year budgets

 
Realistic estimates for operations and capital costs generated for inclusion in the long term financial modelling.

AMR
ASM UNS11
Asset Maintenance and Renewal Studies
 Information Systems Review  The Zoological Parks Board Of NSW  
Strategic Maintenance Planning Workshop initiated a program of inspection and planning for Taronga and Western Plains Zoos and production of a budget report for Treasury.

 
Agreed strategic plan for maintenance of Zoo assets;

Survey of assets and generation of asset registers and routine maintenance schedules;

Review and prioritisation of backlog maintenance;

Generation of annual budget requirements.

 
Strategic plan suitable for inclusion in the Zoo's Results and Services Plan for submission to Treasury.
Also, a structured and prioritised way forward for day to day maintenance management at the Zoo.

AMR
FIN TBA
Asset Valuations
 Water and Sewerage  Bega Valley Shire Council  
Fair valuation of all water and sewerage assets for several systems including 4 major dams

 
Fair valuation report and improved asset register based on past records, site inspections, and interviews with staff

 
Improved understanding of asset base for asset management planning purposes and reporting to the Dept. Local Gov.

AVS
FIN TBA
Asset Valuations
 Land Register Development  Manly Council  
Rationalisation of database records of land parcels to reconcile with Valuer General and land title records of area and land value and to associate land parcels with properties.

 
Complete and verifiable list of all parcels of land owned by the Council or assigned to it by the Crown.

 
Accurate assignment of land values to properties correlated with usage and functions as per local government reporting requirements.

AVS
FIN TBA
Asset Valuations
 Groundwater Monitoring Bores  NSW Department Of Environment, Climate Change And Water  
Reconciliation of disperate databases, field survey and costing and valuation of 5000 ground water monitoring bores

 
Fair Valuation report and asset register identifying standard classifications of stations, activity status and NSW region

 
Valuation of assets and reliable data enables strategic asset management planning to proceed

AVS
FIN TBA
Asset Valuations
 Water and Sewerage  Narromine Shire Council  
Valuation of all assets and end of year reconciliations

 
Fair value of water and sewerage assets, reconciliation with prior year's accounts and development of appropriate reports from the TAMS system.

 
Council staff trained to undertake revaluation, depreciation and end of year reporting themselves.

AVS
FIN TBA
Asset Valuations
 Sand Bypass System  Tweed Shire Council  
Fair valuation of the Tweed River Sand Bypass Project (TRSBP) infrastructure.

 
Report to the Department of Lands on the jetty collision structure, pumping stations, and distribution pipelines costs and condition

 
Calculation of long term cost budgets

AVS
ASM TBA
Best Practice Management Review
 Water and Sewerage  Wentworth Shire Council  
Meeting with Council staff to review current status of all work related to service delivery

 
Focussed and prioritised program of works developed to meet Council's obligations

 
Budgeting, strategic planning and due diligence

BPM
AUD TBA
Compliance Audits
 Best Practice Management  Ballina Shire Council  
Comprehensive internal audit for compliance with the NOW Best Practice Management Guidelines

 
Assessment of compliance with over 300 items in the Guideline check lists and graphical presentation in a report based on reviews and staff interviews.

 
Council can see its current status regarding compliance, can choose target levels and develop action plans and budgets to suit.

BPM
AUD TBA
Compliance Audits
 Best Practice Management  Shoalhaven City Council  
Compliance review and report on Best Practice Management of Water Supply and Sewerage planning in accordance with the NOW Guidelines

 
Standard audit report for Council covering all the criteria in Table1 of the Guidelines suitable for submission to NOW. Staff interiews held as needed.

 
Confirmation on an annual basis that Council is maintaining substantial compliance and is eligible of subsidies and to make dividend payments.

BPM
AUD TBA
Compliance Audits
 NWI Performance Review  Wyong Shire Council  
NOW requires all councils with over 10,000 assessments to undergo a performance audit based on NWI performance indicators

 
A report on the required indicators based on a 2 day interview & workshop process at Council facilitated by SWMU senior staff.

 
Council made aware of opportunities to improve performance and to report in a manner consistent with other councils.

BPM
ASM TBA
Drought Management Review
 Drought Management  Wentworth Shire Council  
Peer review of Council draft documentation

 
Recommendations for finalisation

 
Plans providing a comprehensive coverage of issues and meeting NOW approval.

PEERR
ASM TBA
Development Servicing Plans
 Water and Sewerage  City Of Lithgow Council  
Section 64 Development Servicing Plans including provision of experts to community consultation forum.

 
Assistance provided where needed during the community consultation process.

 
Clear understanding by community and stakeholders of the derivation of S64 charges

DSP
ASM TBA
Development Servicing Plans
 Water and Sewerage  Mid-Western Regional Council  
Development of Development Servicing Plans for Water Supply and Sewerage to comply with the NOW Section 64 Guidelines 2002.

 
Calculation of full cost recovery developer charges for each major scheme within the Region and DSP to suit Council's needs

 
New customers pay an equitable charge reflecting the benefits afforded by each service.

DSP
ASM TBA
Development Servicing Plans
 Water and Sewerage  Rous County Council  
Section 64 Guidelines applied for bulk water supplier

 
Headworks charges to be passed onto bulk water customers as well as local users

 
Improved revenue model allowing for inclusion of realistic contributions in water tariff calculations.

DSP
ASM TBA
Compliance Audits
 Drinking Water Quality Improvement Plans  Deniliquin Council  
Review of Council compliance with the Australian Drinking Water Quality Guidelines' management framework

 
Drinking water quality improvement plan identifying compliance status and a prioritised action plan for full compliance.
Site inspections carried out to identify operational issues and priorities

 
The Plan itself is part of the compliance requirement and provides a strategic review of criteria and how they are best managed and maintained to suit Council

BPM
ASM TBA
Economic Appraisal
 Sand Bypass System  Warringah Council  
Benefit cost analysis to compare options for scheme development.

 
Recommendation for a cost effective strategy.

 
Long term enviromental sustainability of the lagoon.

FEA
ASM TBA
Integrated Water Cycle Management
 Rating Impact Study  Deniliquin Council  
Determination and comparison of steady price paths for a number of different integrated service scenarios developed as part of the IWCM process

 
Report to Council and facilitation of option selection process at the PRG (Project review group) meeting.

 
Quantification of the cost of different community demands and aspirations to arrive at an appropriate and affordable solution

IWCM
FIN TBA
Long-term Financial Plans
 Financial Training  Gosford City Council  
Financial Modelling and Planning Training Course

 
6 staff from Council attended a 2 day training workshop to learn FINMOD

 
Ability to update / develop new business scenarios using the model.

LTFP
FIN TBA
Long-term Financial Plans
 Financial Modelling  Townsville City Council  
Development of long term financial plans for water supply and sewerage services including consolidation of 3 water business accounts.

 
Full cost recovery for TCC water and sewer businesses with recommendations for steady long term price paths and a new tariff structure including bulk customers.
Program of workshops and training sessions carried out at Council

 
Review of assets, costs and customer data and simplification of existing businesses under one management structure. Cash and fund management models.

LTFP
ASM TBA
Liquid Trade Waste Pricing
 Wastewater  Cooma-Monaro Shire Council  
Calculations for a load based charging regime for liquid trade waste in accordance with the NOW Guidelines.

 
Pricing model developed for excess mass determination based on a weighted average removal of individual pollutants by system component assets.

 
Equitable pricing structure established giving dischargers correct cost signalling for waste disposal options planning.

LTW
DAT UNS11
Maintenance Management Systems
 CMMS  The Zoological Parks Board Of NSW  
Planning for and implementation of a computerised maintenance management system for Taronga and Western Plains Zoos.

 
Comparison of various CMMS and facilitation and participation in the selection interview and assessment process.

 
Establishment of due process and procedural rules. Monitored implementation of a CMMS with tailoring to suit ZPB

CMMS
AUD TBA
Operational Audits
 Water Reclamation  Sydney Olympic Park Authority  
An independent review of WRAMS (water reclamation and management system) performance and compliance of the private sector operator with the Operating Agreement.

 
The review reported on asset management planning, strategic planning, levels of service viz water quality, sludge management etc., risk and enviromental management, process monitoring and reporting.

 
The audit identified several priority areas in relation to lifecycle management of the scheme and where review of the current operating agreement was required.

OPS
ASM TBA
Strategic Asset Management Plans
 Asset Alliance Plan  Bega Valley Shire Council  
Facilitation of 'Alliance' negotiations between Council and Tenix.

 
Improved understanding and agreement of the roles and responsibilities of the parties.

 
Constructive conclusion of negotiations.

SAMP
ASM TBA
Strategic Asset Management Plans
 Information Systems Review  NSW Department Of Ageing, Disability & Home Care  
Review of existing information systems against a strategic framework for DADHC service provision and against which to map the proposals from various respondents to the RFI and other interested parties.

 
Scoping for a business case to implement a long term information management strategy and a summary review and positioning of the various options and proposals received from the RFI.

 
DADHC to advance its options for procuring the required information system to meet its business needs.

SAMP
ASM TBA
Strategic Asset Management Plans
 SAMP  Deniliquin Council  
Strategic Asset Management Plan for water supply and sewerage services in line with the International Infrastructure Management Manual.

 
Planning document to supplement the strategic business plans and take a more in depth review and assessment of management strategies and future actions.

 
Improved quality of asset registers and identification of a range of core and advanced AM activities to ensure Council maintains appropriate assets and resources to meet target service levels.

SAMP
ASM TBA
Strategic Asset Management Plans
 TAM Plans  NSW Rural Fire Service  
Undertake a strategic review of RFS business and produce a TAM Plan (Strategic Asset Management Proposal).

 
Plan suitable for incorporation into RFS Results and Services Plan submission to Treasury.

 
Strategy plan based on a nexus between optimal asset and resource utilisation and service delivery to meet community needs.

SAMP
ASM TBA
Strategic Asset Management Plans
 TAM Plans  State Records NSW  
Undertake a strategic review of State Records business and produce a TAM Plan.

 
Focussed review of current asset register, the range of technologies used, storage locations and stakeholder logistics.

 
Clarification of service operations and opportunites for updating and rationalising of technology and assets.

SAMP
ASM TBA
Strategic Business and Asset Plans
 Floodplain Management  Richmond Valley Council  
Plan for both floodplain and natural resource management to identify assets, operational and resource issues, service levels, and contributions needed from contributory councils.

 
Establishment of asset registers and valuations, projection of future operational and capital works costs and financial projections as well as new cost structures.

 
Improved institutional arrangements with charter for natural resource management and clearer buy-in from councils to the shared services.

SBP
ASM TBA
Strategic Business Plans
 Solid Waste  Ballina Shire Council  
Development of SBP for waste management including collections, recycling and tipping cost centres.

 
30 year plan of management and introduction of new charging regimes.
Rationalisation of collection systems.

 
Optimisation of tip and MRF facilities in line with regional strategy to enable continued in-house service delivery.

SBP
ASM TBA
Strategic Business Plans
 Water and Sewerage  Ballina Shire Council  
As generic plan but including major effluent reuse schemes and dual reticulation.

 
Affordable staged system development plan in line with LEP developed through workshops and site visits.

 
Compliance and meeting with community services obligations to eliminate effluent discharge to the ocean.

SBP
ASM TBA
Strategic Business Plans
 Water and Sewerage  Bogan Shire Council  
As generic plan but including resource sharing with Cobar Water Board and management of Albert Priest Canal and weir pools.

 
Water sharing plan and new scheme design incorporated into SBPs. Plan endorsed by facilitated stakeholder meeting.

 
Affordable management of shared resource and basis for future development

SBP
ASM TBA
Strategic Business Plans
 General Business  Fish River Water Supply  
Business model developed to accommodate equitable resource management for bulk water customers.

 
New management model for multiple sources based on user pays instead of MAQ (minimum annual quantity). Recommendations endosed at a facilitated workshop.

 
Improved management of resources and revenue security guaranteed for long term operations.

SBP
ASM TBA
Strategic Business Plans
 Water and Sewerage  Snowy River Shire Council  
Development of strategic business plans for both water supply and sewerage funds including workshops and long term financial modelling.

 
30 year plan and actions, meeting the requirements of NOW Best Practice Management Guidelines.

 
Compliance with guidelines confers eligibity for State Grants and dividend payments to General Fund. Optimal management and service delivery.

SBP
ASM TBA
TAMS Software
 Commissioning OpenTAMS  Great Lakes Council  
Update and improve the asset database, and develop a linkage between the Reflect with Insight AM system and the asset register.

 
Automated processes to syncronise the databases

 
Ability to manage and report on assets in accordance with best management practice and move towards migrating this from roads to other assets.

TAMS
ASM TBA
TAMS Software
 Commissioning OpenTAMS  Manly Council  
End of year processsing and updating the databased of all classes of assets (except water & sewerage). Quality assurance of the data including correction of historical errors.

 
Reliable and auditable reports for annual financial LGA requirements.

 
Improved data management. Groundwork done to ensure the asset register can support both financial and asset management functions.

TAMS
ASM TBA
TAMS Software
 Commissioning OpenTAMS  Riverina Water County Council  
Maintenance of an accurate register of all water utility assets linked to a GIS and development of costing based on a catelogue of rates for different sorts of assets.

 
Quality assured register of active and disposed pipes. Verifiable and auditable process for valuation.

 
Essential input to corporate planning and strategic asset management plans to ensure long term viability and sustainability of service delivery.

TAMS
ASM TBA
Water Pricing Plans
 Water and Sewerage  Ballina Shire Council  
To develop a pricing structure conforming to the NOW Best Practice Pricing Guidelines collecting at least 75% of residential revenues from usage charges.

 
Optimal tariff structure developed to support water and sewerage funding including generation of revenues from recycled water.

 
Maximum benefit derived from recycled water while achieving CSO of not discharging effluent to the ocean.

WPP
ASM TBA
Water Pricing Plans
 Water and Sewerage  Townsville City Council  
To develop a pricing structure to meet QCA Statement of Reg. Principles for the Water Sector 2008 and based on financial modelling for water supply and sewerage.

 
Pricing models developed specially by SWMU used to determine optimal tariff structure comparing multiple scnenarios and impacts on customer charges.

 
Simplified pricing structure complying with QLD regulations for the whole of the City and including bulk water customers.

WPP

 

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Page last updated on: 12/09/2018
 
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